Class booking on the gym's own website
Members see the timetable on the gym's own website, book a class or a class pass and pay by card, with no account to create. A full class has a waitlist. Our team sets it up for each gym, and the go-live date is agreed in writing before the first payment.
Status: Live On this site that means available to order today. Our team sets it up for each gym, and the go-live date is agreed in writing before the first payment.
What can members do?
Members book and pay for a class on the gym's own website without creating an account. They pick a class from a timetable that shows each class with its day, time, price and the spaces left. The timetable can be read as a day list or a calendar and filtered by class type.
To book, a member adds their details, completes a short health declaration and pays. A confirmation email follows, with a private link to the booking.
How do class passes work?
A class pass covers a set number of classes, and the buyer chooses the classes when paying. Passes are sold on their own page. How many classes a pass covers and how long it lasts are set up for each gym.
What happens when a class is full?
When a class is full, a visitor can join a waitlist and is emailed if a space opens. Everyone waiting is emailed at the same time, and the first to book the space gets it. A class cannot be oversold: when several people go for the last space at once, one of them gets it and the others are told it has gone.
Can a member move or cancel a booking?
Yes, from the private link in the confirmation email, inside the gym's own move and cancel rules. Those rules are shown before the member pays. When a cancellation qualifies for a refund under the gym's rules, the money goes back to the card it came from.
What does the gym owner see?
The gym has private screens that show the week at a glance, who has booked and paid for each class, each customer's pass and the weekly timetable. The gym edits its own timetable there. The screens work on a phone, so a coach can check a class from the gym floor.
Where does the booking page live?
On the gym's own website, under the gym's own domain. Members do not download an app or leave for a marketplace, and the class pages belong to the gym. A gym that also wants the website built can have it on the website plan.
How does a gym get set up?
Our team sets up each gym: the timetable, the class types, the passes and the link to the gym's own Stripe account. The docs say what set-up involves, and the contact page says how to reach us.
What works alongside class booking?
Class booking sells single classes and class passes. These parts of the suite carry on from there, each in its own room of the day:
- Recurring memberships
Monthly and fixed-term memberships that members join, change and cancel themselves.
- Direct Debit
Memberships collected by Direct Debit, with unpaid collections taken again on the next date allowed.
- Member accounts
Each member's bookings, passes, payments and details in one place, signed into with a code sent by email.
- Check-in
A register of every visit, from the door, the desk tablet or the member's phone.
- PT appointments
Personal training booked into each coach's free slots, paid per session or from a pack.