Reviews policy
ZXN Fitness shows no reviews or ratings yet, because none have been collected. When there are reviews, they will come only from real customers. Every customer will be asked, nobody will be paid or rewarded, and negative reviews will be shown alongside positive ones.
Does ZXN Fitness have reviews yet?
No. No reviews, ratings or testimonials are shown anywhere on this site. Our build checks fail if a rating or a review is added to a page before real ones exist.
Who will be asked for a review?
Every customer, at the same point in their time with us. We will not pick the customers we expect to be pleased.
Do you pay or reward people for reviews?
No. No payment, discount, free month or any other reward, whether the review is good or bad.
Will negative reviews be shown?
Yes. A review is removed only if it is not from a real customer, is abusive, or names a private person.
How will you know a review is real?
Each review will be matched to a gym in our customer records before it is shown on this site.
What does the law say about fake reviews?
In the UK, the Digital Markets, Competition and Consumers Act 2024 bans fake reviews and reviews that hide an incentive. The source is the Act on legislation.gov.uk (checked 11 November 2026). This page is our policy, not legal advice.
How do you report a review you think is fake?
Tell us by the route on the contact page. We will check it against our records and answer you.