ZXN Fitness

Lane 06 The front desk

How does a new member sign the waiver and PAR-Q?

On their phone, as part of joining. The new member picks a membership, reads the gym's waiver, answers the PAR-Q health questions and signs with a finger. A yes to any health question asks them to speak to a doctor before hard training and flags it to the coaches. The signed copy is kept with its date and version.

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What happened here at 16:00 at Ferrous Yard?

On their own phone, on the way in. A new member picks a membership, reads the waiver, answers the PAR-Q health questions and signs with a finger. One answer is yes, so the software asks them to speak to a doctor before hard training and flags it for the coaches. The signed copy is kept against their account with the date and the version they signed.

  • 16:00:12New membership started at the front desk
  • 16:01:40Waiver and PAR-Q signed, one answer flagged
  • 16:01:41Coaches told, signed copy kept with its version

Ferrous Yard is a gym we made up for this page: a strength and conditioning gym in a unit on an industrial estate, with one class room, a free-weights floor, a front desk, two coaches and an owner who would rather be coaching. No real gym is meant.

What does a new member fill in?

  • Their details and an emergency contact.
  • The membership they want, and how they will pay.
  • The gym's waiver, in the gym's own words.
  • The PAR-Q health questions.

What happens when a PAR-Q answer is yes?

The member is asked to speak to a doctor before starting hard training, as the PAR-Q itself advises, and can still join. The answer is flagged to the coaches, so it shows on the 06:00 class list and in the staff app at 17:30. Members can update their answers in their account at any time.

How is a signed waiver kept?

Against the member's account, with the date, the time and the version of the waiver they signed. When the gym changes its waiver, members are asked to sign the new version the next time they book or come through the door.

Who can see a member's health answers?

Only the people who need them: the member, the owner and the coaches. Health answers are special category data under UK data protection law, so they are kept apart from email lists and never used to choose who is sent an email.

Which parts of the suite are at work in the front desk?

What else do gym owners ask about the front desk?

Can a member sign at the desk instead?

Yes. The same form opens on the desk tablet for anyone who would rather not use their own phone.

Can the gym add its own health questions?

Yes. The gym's own questions follow the PAR-Q, and the answers are kept and flagged in the same way.